In 2019, 211/CIE San Diego and the Salvation Army secured funding from The Regional Taskforce on
Homelessness (RTFH) to establish a collaborative initiative of 11 service providers with the goal of
taking advantage of a one-time state funding to do cross-organization care coordination to
demonstrate the essential impact homelessness prevention programs have on keeping people housed.
In fact, because of the system-wide data that was able to be collected using the legal and technical
infrastructure of the Community Information Exchange (CIE), the initiative’s efforts showed that within
the first 30 days, those enrolled in the homelessness prevention programs were over 15 times less
likely to become homeless compared to those who were not enrolled.
The initiative’s care coordination goals were to streamline eligibility screening, program access, and
capture reportable outcomes for impact analysis. An essential source of analysis’ data came from the
Regional Task Force on Homelessness (RTFH) through their longstanding partnership and data sharing
with the CIE.
