211 San Diego

Navigating the intersection of health and social services through information sharing and coordinated care.

photo by Scott Murphy sddiscover.com

CIE Features

Network Partners

CIE partners commit to a collective approach considering how the care they provide fits into the broader care delivery system, to better connect individuals to services, and share deeper levels of information.

Shared Language

The use of a unified individual longitudinal record reflects shared language defining needs, risk assessments, care planning, and individual outcomes.

Integrated Technology

A technology platform facilitates the integration of individual data from multiple partners’ data systems to populate an easy-to-access single, longitudinal person record, enables bi-directional closed loop referrals, and care coordination alerts.

Resource Database

A standardized listing of health, human, and social services providers’ service offerings, eligibility and intake information to efficiently match individuals with appropriate services.

Community Care Planning

The CIE enables a proactive system of care enabling multidisciplinary partners to work collectively and contributing to a single care plan and identify system interaction.

Build a CIE in your community

In the past few years, communities across the country have expressed interest in learning from San Diego’s history developing, growing, and maintaining CIE. To address the overwhelming interest, 2-1-1 San Diego partnered with the Schultz Family Foundation to create this toolkit to give communities real world examples and strategies to develop a CIE in their community.

Upcoming Events

CIE Toolkit In Depth: Prepare a Legally Compliant Framework & Adopt an Interoperable Technology

Webinar #4 | 03/21/2019 | 10:00 AM to 11:30 AM (Pacific)

This webinar will review the implications of sharing personal information across health and social sectors and core components of technology. We will highlight critical steps necessary to define the roles of diverse and multi-disciplinary partners, standardize data sharing practices, and ensure adequate security and privacy measures. Additionally, we will outline essential technological components necessary for a Community Information Exchange and review strategies to analyze a community’s existing data systems, establish a design and technology team, develop technical requirements and data architecture to assist in the selection of a technology platform.


April 24 – 26, 2019

Last year the CIE Summit brought together more than 350 leaders from across the nation and SOLD OUT fast. Join the movement and register today!

CIE In the News

CIE highlighted as working with homeless service providers to assess regional needs

February 2019


August 15, 2018

Supporting Social Service and Health Care Partnerships to Address Health-Related Social Needs

August 15, 2018