211 San Diego

Navigating the intersection of health and social services through information sharing and coordinated care.

photo by Scott Murphy sddiscover.com

CIE Features

Network Partners

CIE partners commit to a collective approach considering how the care they provide fits into the broader care delivery system, to better connect individuals to services, and share deeper levels of information.

Shared Language

The use of a unified individual longitudinal record reflects shared language defining needs, risk assessments, care planning, and individual outcomes.

Integrated Technology

A technology platform facilitates the integration of individual data from multiple partners’ data systems to populate an easy-to-access single, longitudinal person record, enables bi-directional closed loop referrals, and care coordination alerts.

Resource Database

A standardized listing of health, human, and social services providers’ service offerings, eligibility and intake information to efficiently match individuals with appropriate services.

Community Care Planning

The CIE enables a proactive system of care enabling multidisciplinary partners to work collectively and contributing to a single care plan and identify system interaction.

Build a CIE in your community

In the past few years, communities across the country have expressed interest in learning from San Diego’s history developing, growing, and maintaining CIE. To address the overwhelming interest, 2-1-1 San Diego partnered with the Schultz Family Foundation to create this toolkit to give communities real world examples and strategies to develop a CIE in their community.

Upcoming Events

CIE Toolkit In Depth: Cultivate Sustainability & Evolve and Shape the Movement / CIE Summit Overview

Webinar #5 | 04/18/2019 | 10:00 AM to 11:30 AM (Pacific)

This last webinar will provide an overview of sustainability and how communities can get involved in the larger movement. We will initially focus on gaining a clear understanding of one-time and ongoing costs, outlining potential business models, and exploring strategies to create value propositions for key stakeholders and potential funding streams. We will also explore our collective role in building the field of health care-social service collaborations by conducting research that impact of social determinants on population health, and championing efforts to standardize care with an eye toward achieving equity and social justice. In this final webinar of the five-part series, we will also provide a sneak peek into the upcoming CIE Summit, to be held in San Diego on April 24 – 26, 2019.


April 24 – 26, 2019

Last year the CIE Summit brought together more than 350 leaders from across the nation and SOLD OUT fast. Join the movement and register today!

CIE In the News

CIE highlighted as working with homeless service providers to assess regional needs

February 2019


August 15, 2018

Supporting Social Service and Health Care Partnerships to Address Health-Related Social Needs

August 15, 2018