211 San Diego

Navigating the intersection of health and social services through information sharing and coordinated care.

photo by Scott Murphy sddiscover.com

CIE Features

Network Partners

CIE partners commit to a collective approach considering how the care they provide fits into the broader care delivery system, to better connect individuals to services, and share deeper levels of information.

Shared Language

The use of a unified individual longitudinal record reflects shared language defining needs, risk assessments, care planning, and individual outcomes.

Integrated Technology

A technology platform facilitates the integration of individual data from multiple partners’ data systems to populate an easy-to-access single, longitudinal person record, enables bi-directional closed loop referrals, and care coordination alerts.

Resource Database

A standardized listing of health, human, and social services providers’ service offerings, eligibility and intake information to efficiently match individuals with appropriate services.

Community Care Planning

The CIE enables a proactive system of care enabling multidisciplinary partners to work collectively and contributing to a single care plan and identify system interaction.

Build a CIE in your community

In the past few years, communities across the country have expressed interest in learning from San Diego’s history developing, growing, and maintaining CIE. To address the overwhelming interest, 2-1-1 San Diego partnered with the Schultz Family Foundation to create this toolkit to give communities real world examples and strategies to develop a CIE in their community.

Upcoming Events

CIE Toolkit In Depth: Mobilize the Community Network

Webinar #3 | 2/21/2019 | 10:00AM to 11:30AM

One of the most important elements of the CIE is community engagement. This session will highlight the value of strategy, creating shared language, and engaging the willing and early adopters. In this session, we will highlight the CIE Risk Rating Scale as an example of an organizing framework to define and share social influences and outcome measures.


April 24 – 26, 2019

Last year the CIE Summit brought together more than 350 leaders from across the nation and SOLD OUT fast. Join the movement and register today!

CIE In the News

San Diego Connects the Dots to Create Social Snapshot of Clients

June 2018


August 15, 2018

Supporting Social Service and Health Care Partnerships to Address Health-Related Social Needs

August 15, 2018