President & CEO
As the President & CEO of 211 San Diego, William York operates one the most successful 2-1-1 providers in the nation. With his diverse expertise and knowledge in business management, care coordination service and information exchanges, and funding models, coupled with his spirit of collaboration and partnership, William has successfully secured 94 percent of the organization’s $24 million budget in fee-for-service contracts and business partnerships.
Joining 211 in 2007, William has dedicated his focus and leadership to developing strong teams to manage the many operational hubs of 211 San Diego as well as the region’s Community Information Exchange. Overseeing 300 staff, William guides and directs multiple teams to meet the organization’s mission and goals. Under William’s leadership and vision, these teams built and launched the region’s first-ever Community Information Exchange to bridge health and social services to address social determinants of health and improve upstream impacts such as health outcomes, equity, and quality of life through a collaborative and multi-dimensional platform that provides case planning and facilitated connection to services for providers and clients, ongoing resource navigation, and data and outcomes. William’s stewardship of the Community Information Exchange has gained national recognition for social and technological innovation, including establishing cross-sector collaboration, community partnership, engagement and interoperability among human, health and social service providers. Because of his leadership, Dr. Mark Ghaly, Secretary of the California Health and Human Services Agency (CHHSA), appointed William to represent 211/CIE San Diego as a member of the CHHSA Stakeholder Advisory Group for the implementation of the Health and Human Services Data Exchange Framework that was established as part of the California AB 133, which was approved by Governor Newsom in July 2021.
Prior to his current role, William served as 211 San Diego’s Executive Vice President. He also served 10 years as the Operations Director for the American Express in Boston, Massachusetts. William is a past member of the board of directors of Oasis, a nonprofit that focuses on ensuring today’s aging population has access to healthy living resources. He is also a member of the Truman National Security Project Advisory Board, the past Chair of the San Diego Veterans Coalition Board of Directors, Zero8Hundred Board of Directors, and was recognized in 2015 as the San Diego Veteran of the Year by California State Assemblymember Toni Atkins and by the San Diego Veterans Museum and Memorial Center. Most recently, William was recognized by the San Diego Business Journal as one of the region’s top 50 LGBTQ+ Leaders of Influence Honorees.